Help

Emergency? Use your radio or call 911. SpikeCamp does not dispatch help.

Dropped-off and no-movement alerts

Every two minutes SpikeCamp checks each person who is tracking.

• Dropped off. Someone has stopped reporting for longer than the threshold command set. The board shows their last position. The most common causes are a locked phone and no signal, so try the radio first. See Why a locked phone pauses GPS.
• No movement. Someone has not moved more than 25 m in ten minutes. Command gets an urgent alert. Command sets or turns off the no-movement window per incident.

Both clear on their own when the person reports or moves again. A person on Rest is not shown as dropped off.

Checked against the app on 2026-10-18.

Not answered here? Use Report a problem in More, or email operations@spikecamp.app.